Medicaid Transportation

  • You must call 1-877-633-8747 at least two workdays before appointment.
  • You must have your nine-digit Medicaid number, Social Security Number or client Demographic Number
  • You must have your doctor's (or other health-care provider's) name, address and phone number.
  • You must have the date, time and purpose of the appointment.


  • Have current Medicaid CardMedicaid verification letter
  • Have no other way to get to appointmentTransportation will allow one attendant for minors.

METRO Transportation

  • Destination: 48 Navigation/West Dallas (Passes by The Center for Hearing and Speech)
  • Fare: $1.25 Full Fare/METRO Q Card

Click here for a detailed information and maps METRO offers to best meet your needs. For more information visit the METRO site or call 713-635-4000.

Red Cross Community Services Transportation

  • You must call Red Cross at least two workdays in advance.
  • After scheduling your appointment with the Center, call Red Cross at 713-313-1631 to reserve your transportation appointment as much as 30 days in advance.
  • You must be referred to the Red Cross by the Center for Hearing and Speech.

Red Cross cannot guarantee appointment times. Passengers are picked up between 8:45 am and 11:00 am. Red Cross Transportation services require that reservations be made at least 24 hours prior to any pick-up. Reservations for transportation can be made as much as 30 days in advance.


  • Meet the qualifying guidelines
  • Completed referral form

Have no other way to get to appointment? Red Cross will allow one escort to accompany the patient.

Note: There are limitations due to capacity!

For more information call 713.313.1631 or visit the Red Cross site.