Schedules and Policies
Clinic hours are 8:00 a.m. to 5:00 p.m. Monday – Thursday and 8:00am to 3:00pm on Fridays. The Clinic is open year round with the exception of major holidays.
Please call 713-523-3633 ext. 104 to discuss fees.We accept Medicaid, various insurance policies, and have a sliding scale fee system.
To make the desired level of progress, it is important for your child (accompanied by an adult caregiver) to have consistent attendance. The following attendance records may result in dismissal from therapy:
If you miss 25% of your appointments for any reason, or if you miss 2 therapy sessions without calling the Clinic.
The clinic is closed for most major holidays and several in-service days. On those days there is no individual therapy. Please refer to the CHS Calendar for these scheduled days. This clinic may also close if bad weather prohibits safe travel. Your child’s speech therapist will call you as soon as this decision is made. If you do not hear from us, please call CHS and listen to the outgoing message for a closing due to inclement weather.
Please DO NOT bring your child to therapy unless he/she has been free of fever and/or diarrhea for 24 hours and is feeling well. The clinic follows the recommendations of the Texas Department of Health concerning re-admissions of a child after communicable disease. Infectious diseases require a doctor’s note stating that treatment has begun and the child may return to regular schedule activities.
In order to protect the privacy and confidentiality of each child’s program and records and each parent’s submitted information, access to therapy rooms, observation booths, classrooms and office areas is limited to staff members or persons accompanied by staff members. For this reason, all parents, volunteers and visitors must sign in with the receptionist at the front desk. The receptionist will notify the appropriate staff member who will meet the parent/volunteer/visitor in the lobby. Parents, volunteers and visitors should wait in the lobby until they have been met by a staff member. Safety of the children must always be a primary concern.
Families need to be aware that the office areas of the building are not child-proofed; there are many objects in these areas that could harm a child.
Parents/guardians are responsible for each of their children whenever they are on the premises of CHS and the children are NOT in the direct charge of a staff member.
You must complete your Intake Packet before scheduling an appointment.